Still manufacturing keys?
Joshua Newton
newton.joshua.x at gmail.com
Tue Sep 4 02:19:52 BST 2012
I've never once received a response from any of those addresses,
either, even when seeking post-sales support. My only responses have
ever come from other list members. I did get two Entropy
Keys--unfortunately, I can't remember, now, how long it took. I have a
vague idea it was at least a week before they shipped.
However, given the apparently complete disinterest in support, I don't
think I'd buy again. They're not exactly operating on "Internet time".
On Monday, 03 September, 2012 13:19:24, Aaron Toponce wrote:
> I don't know who else to contact. Paul Martin has been exceptionally
> responsive, of which I greatly appreciate, but it seems the rest of the
> company sends mail to /dev/null.
>
> On Aug 15, I ordered 2 entropy keys. By the 28th, I had heard no word from
> the company about the status of my order. After contacting Paul, I decided
> to upgrade my order to 5 keys, to get the discount. I still have not seen
> any activity on if the keys will be shipped, or what. I've also sent emails
> to sales@ and info at .
>
> If the company is no longer manufacturing keys, would it be possible to get
> an update on that? If they are, is there a reason it is taking so long to
> get the order processed? We're approaching 3 weeks since my initial order,
> without a word about any status update.
>
> Sorry to sound impatient, but I don't know what else to do.
>
> Thanks,
>
>
>
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